client_engaged_in_chat

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Overview

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When It’s Triggered

• Borrower sends messages in the Credzu chat system
• Indicates active engagement with credit repair providers or support

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Payload

{
  "event": "client_engaged_in_chat",
  "timestamp": "2025-01-20T16:45:00Z",
  "lead_id": 44921,
  "partner_lead_id": "FBHL-55672",
  "details": {}
}

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Fields

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Recommended Actions

• Use this as a signal of active borrower engagement
• Update activity timestamps in your CRM
• Generally a low-priority event, but useful for engagement tracking